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Coverage and Roaming
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SIM-SIM Roaming

UMC gives you the opportunity for roaming on 5 continents!

All SIM-SIM subscribers may take advantage of the international roaming service: when abroad, you simply switch on your phone and get connection with any point of the world! Depending on specificities of the network of the roaming partner, you may use the service of one-way roaming or two-way roaming.

    • One-way roaming allows receiving and sending SMS, receiving incoming calls.
    • Two-way roaming allows receiving and sending SMS, receiving incoming calls, as well as making outgoing calls. To make an outgoing call in networks with two-way roaming, it is necessary to dial the special combination of symbols. In a number of networks with the two-way roaming an incoming call may be carried out through the direct number dialing in the international format.


  • List of networks where SIM-SIM customers can use roaming and information about roaming types:


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SIM-SIM roaming is available on 5 continents.

Roaming Rates

Calls Per minute fee*
Incoming calls

10,18

Outgoing local (in a country or residence) calls

10,18

Outgoing calls to Ukraine

10,18

International outgoing calls

17,99

Outgoing SMS

3,00

* All prices are in hryvnias, VAT included; valid 01.06.2006. All calls are taxed according to Ukrainian legislation; 7.5% tax of services is charged for The Pension Fund of Ukraine.
    • Per minute billing starts from the first second of an incoming call received by an initiator (that is, a customer who made a USSD call).
    • Minimum residue on your account should exceed price of two minutes in the given direction if you want to make a call.
    • Minimum residue on your account should exceed UAH 20.36 for you to send an SMS.
    • In order to be eligible to the two-way roaming, at least one call should be made on the Ukrainian territory.

  • The rates can be changed without preceding notification.

Dialing in Two-Way Roaming Networks

  • There are peculiarities of dialing for SIM-SIM users. To make a call, you should:

  • 1. Press  111    380 50 XXX XXXX  and , where

Button on your handset keypad
Button on your handset keypad, press it to access international line in any country
380 International code of Ukraine
50 Code of a city or a mobile operator network, Kyiv – "44", UMC – "50", “95”, for JEANS - "66", "99"
XXX XXXX Any number
Button on your handset keypad
Button on your handset keypad, press it to make an outgoing call

  • 2. After you press the number, a service message appears on display indicating that your call is being processed.
  • 3. In seconds, you will hear your phone ringing.
  • 4. Reply; you will hear regular connection tone.

Direct dialing of numbers in networks with two-way roaming

  • In a number of networks it is possible when making an outgoing call to use both the special combination of characters described above and to carry out direct dialing of the number in the international format . For example , in order to call from such a network to UMC Client Call Center, you may dial +380505081111 or the combination 111 380505081111 .
  • In networks with direct number dialing you may also use voice mail (for playback of messages in your voice box, you need to dial the long number +3805012000000), and call forwarding.
     
    Attention! Calls forwarded with indication of conditional forward are in a number of cases billed at double the cost of an incoming call in roaming. We recommend disabling all call forwarding before leaving if you do not intend to use call forwarding in roaming.

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